They have an extremely difficult job and I appreciate what they must have to deal with on a daily basis. However, there's no reason to be rude. I don't liked being mocked when I am trying to do everything in my power to pay a bill. I don't like be threatened either. So, to the unfriendly, unsympathetic, uncaring bill collector drone at Northwest Collectors Inc., my apologies for losing my temper and hanging up on you.
I should have remained cool and said, "I'm sure payment from the insurance company will be received by your client as quickly as possible. It's ok if you must submit the report the credit bureau, I know you are just doing your job and following the rules.
Have a wonderful day!! :)
Maybe I should call back.
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